TELCO INDUSTRY AND THE NEW ALGORITHM-BASED BUSINESS

THE CHALLENGE

The deployment of new services and contents that are capable of generating new business opportunities, the exploitation of available data to increase revenues, as well as the reduction of customer turnover and costs, its constitute one of the main challenges facing the Telco industry today.

As new contents and services are created and delivered to the customers, operators need to have greater control and management, not only on taspects related to the classic ERP / CRM processes, but also, and especially, on those that have to do with:
• multi-channel,
• segmentation of customers and content,
• user / customer preferences,
• recommendations, profiling,
• integration of social media,
• integration of internal and external customer data,
• digital marketing ...

A large amount of ​​data that generates new services and contents to improve the customer experience as a key differentiator.

THE SOLUTION

To face the challenges offered by the market and to help you to achieve your business objectives, Indizen can provide you our knowledge, experience and support with the implementation of Big Data (Architecture and Technologies) to manage a huge amount and variety of data. Also we are able to help yoy with implementing an Analytical and Predictive Models that allow you to obtain answers from data, to anticipate tendencies, etc .; And with Data Science, we help you to extract a greater knowledge of data (aggregations, crossings, filtering, data cleaning, statistics, data mining, ...) applied to real situations:

• Optimizaton processes of sales force
• Identifying potential markets
• Data quality control and available customer data enrichment
• Marketing to reach better results, with higher acceptance and income rates
• Customer loyalty
• Proactive management of our client's experience and rotation
• Services based on geolocation

Are you interested in our solutions?

PROFESSIONAL SERVICES

Capacity, knowledge, experience and support to implement Big Data technologies and solutions and Data Science that allow you the management of a huge quantity and variety of data, the implementation of Descriptive, Prescriptive and Predictive Models that allow you to obtain answers from data, anticipate tendencies, etc . With Data Science you could to extract a greater knowledge of the data (aggregations, crossings, filtering, data cleaning, statistics, data mining ...) applied to real situations.

Consultancy and Projects
  • Defining use cases.
  • Estimation of ROI and economic feasibility of use cases.
  • Studying and designing architectures and flows of data, government and security.
  • Profiles: Data Managers, Functional Analysts, Big Data Consultants.
Architecture Solutions
  • Design of Reference Architecture.
  • Design of specific Big Data solutions.
  • Evaluation and selection of technologies. Technological observatory.
  • Profiles: Big Data Architect.
Development and Integration
  • Implementation of Big Data architectures.
  • Batch and real-time provisioning mechanisms.
  • Transformation processes and data quality.
  • Development of data processing solutions, modeling, access and data refinement.
  • Integration of solutions into existing data architectures.
  • Profiles: Data Engineer.
Analytical and Exploitation of data
  • Studying, designing and implementation models (Machine Learning, Deep Learning, etc.).
  • Development of data-driven solutions.
  • Visualization of results: dashboards, reporting, etc.
  • Profiles: Data Scientist, Data Developer, Business Analytics Consultant.

IMPROVE THE RELATIONSHIP WITH YOUR CUSTOMERS

Through digital marketing and intelligent management of customers

IMPROVE OPERATIONS

Through the intelligent monitoring and management of services and operations

CREATE BUSINESS OF DATA

Create knowledge of data, both internal and external

UNDERSTAND, ANALYZE, PREDICE

Understand the past, analyze the present, and predict the future

SUCCESSFUL CASES

Discover our projects and success stories in this Sector

CONTACT US!

+34 91 535 85 68

contacto@indizen.com

Paseo de la Castellana, 130 - 4ª planta, 28046 Madrid, España.