Design of solutions based on various initiatives:
- NRich: data consumption analysis, with on-line visualization/access.
- Log analysis: re-billing, SLAs compliance SLAs, fraud detection.
Development of new analytical techniques:
- Recharge prediciton / Balance advance.
- User cancellation prediction.
- Customer segmentation tool for capturing customers.
- Training of the analytical team: training, tracking and mentoring.
Hadoop Platform (Hortonworks), R, H2O, Tableau.
Project type and dates:
- Start date: Q2 2015.
- End: Q4 2018 (continued).